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SAFETY PRACTICES AND PROCEDURES

We believe in getting the job done right the first time without compromising the safety of our passengers, our crew, or the people on the ground. Our crews attend regular sessions to remain current on the latest techniques with hands-on emergency procedure training. All fleet maintenance is completed in-house per FAA specifications and approval. We remain proactive in day-to-day safety procedures and continue to exceed the industry average.

We continually support a positive safety culture. An effective, positive safety culture is one in which all personnel and managers can identify and report safety issues, including unintentional errors, without fear of reprisal. Encouraging proactive reporting of potential safety issues allows us to identify and implement corrective changes before accidents occur. Our senior management advocates and promotes the growth of a positive safety culture as an essential component of safety management, and establishes their commitment to continually improve safety. The CHI Aviation Safety Management System (SMS) provides both safety and quality management covering the complete scope and life cycle of all systems and operational processes.

We are ISNetworld compliant, allowing companies to go on line to verify that we meet both client-specific and regulatory standards. ISNetworld verifies contractors as compliant and safe prior to working.

SAFETY MANAGEMENT SYSTEMS (SMS)

We developed an integrated and comprehensive computer/web based Safety Management System (SMS) for our entire organization. Employees can gain access anytime from anywhere in the world via an internet connection using a laptop or iPad. The SMS provides the highest reasonable level of safety by identifying and minimizing risks that could contribute to accidents, incidents, or injury to persons. Next generation web based risk assessment tools such as the Bowtie Method are used to assess risks.

Through clear statements of the Safety and Quality Policy, employee training, open reporting, and use of the CHI Aviation web based Hazard and Incident Reporting program, systems of safety management and quality management are integrated with a common interface. Within the program, both safety and quality issues are managed, tracked, and reported for purposes of trend analysis and continuous improvement.

The SMS and its associated processes are performed under the components of Safety Policy and Objectives: Safety Risk Management, Safety Assurance, and Safety Promotion. Overall performance, including improvement implementation actions and methods, is measured through a series of internal and external audits, which are recorded and tracked on the SMS web based system.

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